PrimeVision Communications LLC, Site V2
1-866-PRIME-40
www.myprimevision.net
Smart-Delopment Amenities
 
PrimeVision Network Design Solutions
Operational/ OSS Efficiency Planning
The PrimeVision network is built on a customized Operations Support System (OSS) for managing the delivery of voice, video and data services. The OSS provides workflow, ordering, inventory, provisioning, and activation systems for network elements in addition to customer self-service. We have leveraged this core application to provide enhanced customer relationship management.
 
Our OSS menu provides capabilities to help PrimeVision infinitely scale operations, provide greater bundling flexibility, and bring new products to market faster. PrimeVision's approach combines our premier OSS design with deployment and integration expertise that ensures business results are realized. Our designs support complex product bundles of voice, video, and data services targeted at residential customers.
 
PrimeVision OSS designs assist with the following:
 
Significantly reduce expenses by automating ordering, provisioning, billing, and service processes.
Continuously streamline customer acquisition,
ordering, provisioning, installation management
activities, and improved reliability of service
processes at key customer touch points.
Improve innovative bundling capabilities through one system across a complete spectrum of voice, data, and enhanced services.
Automate complex ordering and billing processes, providing superior customer service, reducing operating costs, and ensuring business scale.
Streamline web-based sales support process for enabling sales personnel to easily create sales orders and site specifications to guide downstream provisioning.
Capture data and monitor a customer's product profile. Integrate scheduling, assigning, and monitoring the installation of services.
Enable customers to manage their accounts via the internet. Support solutions for proactively managing customer reported troubles and repair requests.
Develop a comprehensive graphical-based product catalog for users to create and manage products, pricing, and bundling.
Develop end-to-end solutions for calculating and producing customer invoices as well as managing customer payments.
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